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ID Title Type Of Article
5698 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5697 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5696 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5695 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5694 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5693 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5692 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5691 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5690 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5689 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5688 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5687 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5686 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5685 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5684 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5683 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5682 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5681 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5680 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5679 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5678 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5677 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5676 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5675 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5674 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
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Engage Knowledge Base Web View         How To          Print
Title Setup Access to Compliance File Manager on SI Portal      
Resolution
How to Setup Access to the Compliance File Manager on Service Interaction Portal
 
    1. Verify the proper directory structure in Customer Profile under the "Portal" tab
 
2. Verify or Create User Login Account under the "SI User's" Tab
 
Setup a New Account if none exist with Security Level "Company"
 
Send the Registration Email to the New User
The Registration will have the Username, Password and URL for the Portal.
*You may want to check the "Encrypt Registration Email" option.
 
 
3. User will be directed to our Service Interaction (SI) Portal. https://mysupport.datatechitp.com/
 
 Login to the Portal
 
4. Navigate to the "Customer" Module for Advanced Business Features
Locate and click the "Compliance File Manager" module link
 
5. From the "Compliance File Manager" User can "Add New" to start uploading Compliance Files.
 
6. Only the Description, Instructions and Select File Upload are required.
  
7. Accessing the Uploaded files from the Customer Profile in Engage Back Office
Go to the Customer Profile
Click on the Portal Tab
Click on the File Browser Button next to the Compliance Upload Directory
 
8. File Browser will open to this directory and allow access to the uploaded files.
 
Vendor *
Web Link
Date Entered 2/19/2021
You Tube Link
Type Of Article How To
Article ID 1024


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