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ID Title Type Of Article
5723 
How to enable TLS1.2 for .net framework on IIS Web Server Support
5722 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5721 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5720 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5719 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5718 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5717 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5716 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5715 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5714 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5713 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5712 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5711 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5710 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5709 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5708 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5707 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5706 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5705 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5704 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5703 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5702 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5701 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5700 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5699 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
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Engage Knowledge Base Web View         How To          Print
Title Setup Access to Compliance File Manager on SI Portal      
Resolution
How to Setup Access to the Compliance File Manager on Service Interaction Portal
 
    1. Verify the proper directory structure in Customer Profile under the "Portal" tab
 
2. Verify or Create User Login Account under the "SI User's" Tab
 
Setup a New Account if none exist with Security Level "Company"
 
Send the Registration Email to the New User
The Registration will have the Username, Password and URL for the Portal.
*You may want to check the "Encrypt Registration Email" option.
 
 
3. User will be directed to our Service Interaction (SI) Portal. https://mysupport.datatechitp.com/
 
 Login to the Portal
 
4. Navigate to the "Customer" Module for Advanced Business Features
Locate and click the "Compliance File Manager" module link
 
5. From the "Compliance File Manager" User can "Add New" to start uploading Compliance Files.
 
6. Only the Description, Instructions and Select File Upload are required.
  
7. Accessing the Uploaded files from the Customer Profile in Engage Back Office
Go to the Customer Profile
Click on the Portal Tab
Click on the File Browser Button next to the Compliance Upload Directory
 
8. File Browser will open to this directory and allow access to the uploaded files.
 
Vendor *
Web Link
Date Entered 2/19/2021
You Tube Link
Type Of Article How To
Article ID 1024


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