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ID Title Type Of Article
5673 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5672 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5671 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
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create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5669 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
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create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5667 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5666 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5665 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
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create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5663 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5662 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5661 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5660 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5659 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5658 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5657 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5656 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5655 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5654 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5653 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5652 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5651 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5650 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
5649 
create a knowledge base article to enable was TLS1.2 not enabled for .net framework on IIS WEb SErver Support
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Engage Knowledge Base Web View         How To          Print
Title Engage SQL Errors and find a stuck user session means RDP Server needs to be rebooted      
Resolution Engage Application Server is showing SQL Errors and the Engage Application is not working properly.

Check for Stuck Users in the Task Manager under Users Tab. 
Sign Out any Disconnected Sessions. 
If a Session can't be Sign Out and is stuck, the server needs to be rebooted. 

When you see this issue on a Terminal Server it means the server needs to be rebooted to clear it.

A stuck session like this can create File Locks on Engage, as well as other applications, so that user session needs to be cleared. 

Note: Sometimes the file lock created creates an issue on the SQL Server so it may need to be rebooted as well but not always. 
Vendor Engagement Software, LLC
Web Link
Date Entered 3/13/2024
You Tube Link
Type Of Article How To
Article ID 1439


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