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Search Knowledge Base Keyword Search Search For Any Of Words All Words Exact Phrase Clear Knowledge Base Web View Total Records: 106 ID Title Type Of Article 487  Access Denied on Scorpion Interactive Web Portal Support 583  Aaneel Infotech VDI Programmers Project – How to use local USA resources and leverage oversees talent Case Study 517  500 colours by colour name, Hex value, RGB value and Microsoft Access code number Support 993  5 things customers want from their salesperson Sales and Marketing 660  3CX Client How to setup Auto Status Change on Workstation Idle How To 195  3CX Adding BLF Settings across multiple extensions in the Management Console Support Add New  Records per page - 1 5 10 25 50  5 of 5    Engage Knowledge Base Web View         Support          Print Title DT Easy Button working with Remote Desktop or Parallels       Resolution The DT Easy Button Command needs to be executed on the Local Desktop instead of the Remote Desktop. Here are the settings for Parallels Client and the standard RDP Client are below.   In the Parallels Client: Right Click on your Connection Name Select Connection Properties Go to the Local Resources Tab Make Sure the Keyboard Setting is "On the local computer".  This will make sure the command from the DT Easy Button executes on the Local Desktop.  Click OK  ** You will need to Logout of any Open Sessions to apply the changes.    Microsoft RDP Client Open the RDP Client Select the Local Resources Tab Change the Keyboard Setting to "On this computer".       Vendor * Web Link Date Entered 2/22/2019 You Tube Link Type Of Article Support Article ID 557

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