Case Study: Data-Tech Provides Versa Managed Services for Tampa Gastro Group
Case: Multi Location Tampa Gastro Group relies on Data-Tech for Proactive Managed IT Solutions, Managed Virus and Malware Security along with Corporate Help Desk Services.
Note: For privacy reasons the client name in this case study has been kept confidential.
Leading Dr. Comments: "Thanks! Welove the great 24 hr. service provided by the specialized Versa Managed Services. It has been invaluable to our group. You're a life saver! (No, not the candy)." Dr. XX
In the Beginning:
When this mid-sized medical group was beginning to come together DR. X was referred to Data-Tech by one of his trusted advisors over 12 years ago. Data-Tech was asked to consult and assist in building the IT Solution and ongoing management for the multi location group. After several demonstrations and cost comparisons, the Doctors chose its Practice Management and Electronic Medical Record systems. It became Data-Tech's responsibility to reach out to Software Company and collect information and establish a partnership to provide the best solution for the multi-location group.
Data-Tech provided a total solution for a private server farm for local and remote access, for all users.
Data-Tech also provided all workstations and tablets for all the users and doctors to roam within the office on a secure private Wi-Fi connection, while still being able to access the PM and EMR solution from any location.
Data-Tech additionally rolled out their Versa ELITE Managed Services Program, their most comprehensive and proactive solution. Versa ELITE provides an all-inclusive support for all users and devices within the organization. Essentially this small to mid-sized medical group was able to take advantage of a solution built for fortune 500 technology groups. This included corporate helpdesk for all users providing them resources about technology and how it can help them each day while handing loads of patients and secure information transactions.
Current Status:
After many years of working hand and hand with the main doctors and staff members, Data-Tech and this group remain a great partnership with trust and commitment to each other. Over the years we have provided upgrades and Refreshers of the core Private Farm for the original Practice Management software and Electronic medical Records application.
Data-Techs Proactive Managed Services solution has provided this group with a long lasting, solid, dependable technology infrastructure on which it continues to grow, and flourish in today's harsh economy and changing healthcare world. We Remain committed to our client and partner as we share experiences of the ever changing world of healthcare compliance.
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