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Search Knowledge Base Keyword Search Search For Any Of Words All Words Exact Phrase Clear Knowledge Base Web View Total Records: 106 ID Title Type Of Article 591  Data-Tech Chooses Kaseya Over Major Competitor After Three Month Evaluation Case Study 579  Data-Tech and Level 3 Communications Create Unique Partnership Case Study 596  Cyber Security and My Cloud Applications: Am I safe? Case Study 1228  Customer Care Vendor Management & Billing Protocol SOP 304  Creating a Sales Order in Scorpion How To 1031  Create and Edit Disclaimer Footers for Engage Reports and Forms How To 99  Converting ASYNCC to ASYNCD Cards in an OLT Support 599  Consumption Marketing a function Consumption Economics: The New Rules of Marketing Case Study 95  Connect a USB Camera to Thin Client Support 312  Conference Call Setup with 3CX Windows Client How To 578  Columbia Restaurant Group Migration Premise to the Cloud Case Study 1171  Check Junk Folder and Quarantine Email on Office 365 to find missing emails How To 20  Check Acronis Imaging on Starship 03, Getting Repeat Failure Notices via Email Support 1155  Change your Microsoft 365 for business password to keep your account secure How To 728  Cell Phone Policy for Conference Rooms and Meetings Company Policy 1312  Case Studies and Success Stories Sales Collateral 2339  Business Give me a list of inexpensive ideas to promote my business of IT Security. Support 675  Browser Emulation Settings in the Registry allows IE version for specific applications How To 259  Bay Dermatology Data-Center and Citrix Migration to 2X RAS on Data-Tech Cloud Services Case Study 403  Android Player Setup for Ping HD Signage Program Engage PHD Support 4  Adobe Acrobat Slow on Remote Desktop Server Support 488  Adding Messages with URL to Support Portal Message Center How To 404  Adding Media Players to Engage PHD Cloud Manager Support 109  Active Directory Domain Naming Considerations Support 577  Access Health Care Physicians, LLC Internet Security and Performance Optimization Case Study Add New  Records per page - 1 5 10 25 50  4 of 5    Engage Knowledge Base Web View         Training Resources          Print Title Managed Services Program Descriptions - Elite, Live, Guard       Resolution Here's a good concise description and detail of the 3 main Managed Services Programs.   Versa Elite - Remote or OnSite Professional Services for Support and Maintenance are included with Versa Elite Services Agreement No Additional Cost for Versa Elite Remote or Onsite Professional Services Extended Travel Fees may be applied outside of standard service perimeter Discounted Rates for Hardware will be applied when available Any Cost from 3rd Party Support will be passed through to the client   ** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements     Versa Live - Remote Professional Services, Support and Maintenance are included with Versa Live Services Agreement   No Additional Cost for Versa Live Remote Professional Services Cost for Onsite Services under Versa Live Agreements are billed at Discounted Hourly Rates Extended Travel Fees may be applied outside of standard service perimeter Discounted Rates for Hardware will be applied when available Any Cost from 3rd Party Support will be passed through to the client   ** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements     Versa Guard - Onsite and Remote Professional Services, Support and Maintenance are billed at Discounted Hourly Rates Versa Guard Service Agreement does not include the cost of Remote or Onsite Services Cost for Remote or Onsite Services under Versa Guard Agreements are billed at Discounted Hourly Rates Extended Travel Fees may be applied outside of standard service perimeter Discounted Rates for Hardware will be applied when available Any Cost from 3rd Party Support will be passed through to the client   ** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements    Last Updated by: Chris Lietz on 3/4/2020 Vendor * Web Link Date Entered 3/5/2020 You Tube Link Type Of Article Training Resources Article ID 722

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