Issue - Windows Reports No TPM Installed on Cheetah
* tpm.msc reports that Windows cannot find a compatible TPM
* This is generally caused by a disabled TPM in the BIOS
1. Reboot into the BIOS
* MU01 - F2 while booting
* Older Cheetah Model - Delete while booting
2. Confirm the BIOS version is one of the below or greater
* BOX IDG.21 v1.0.1.0.14
* BOX IDG.23 v1.0.1.0.14
* If BIOS does not match, Cheetah will need to be returned to Data-Tech for repair
3. Navigate to Advanced > Trusted Computing > Security Device Support; change from Disabled to Enabled
4. Hit Esc and Navigate to Save & Exit > Save Changes and Exit and hit Enter; Select Yes to Prompt
5. Reboot into the BIOS
* MU01 - F2 while booting
* Older Cheetah Model - Delete while booting
6. Navigate to Advanced > Trusted Computing > Security Device Support; there should now be two line items of 'SHA-1, SHA256 - see below example:
[Enabled]
SHA-1, SHA256
SHA-1, SHA256
*If, after enabling Security Decive Support, the BIOS reports no installed TPM, Cheetah will need to be returned to Data-Tech for repair
7. Hit Ctrl-Alt-Delete to reboot into Windows; launch tpm.msc, module should now report that the TPM is ready for use
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Lietz Development, Inc. 1996. All Rights Reserved.
