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Search Knowledge Base Keyword Search Search For Any Of Words All Words Exact Phrase Clear Knowledge Base Web View Total Records: 2626 ID Title Type Of Article 3996  Hey Lexi, What is a Shadow ONE Server? Support 3995  Hey Lexi, What is a Shadow ONE Server? Support 3994  Hey Lexi, What is a Shadow ONE Server? Support 3993  Hey Lexi, What is a Shadow ONE Server? Support 3992  Hey Lexi, What is a Shadow ONE Server? Support 3991  Hey Lexi, What is a Shadow ONE Server? Support 3990  Hey Lexi, What is a Shadow ONE Server? Support 3989  Hey Lexi, What is a Shadow ONE Server? Support 3988  Hey Lexi, What is a Shadow ONE Server? Support 3987  Hey Lexi, What is a Shadow ONE Server? Support 3986  Hey Lexi, What is a Shadow ONE Server? Support 3985  Hey Lexi, What is a Shadow ONE Server? Support 3984  Hey Lexi, What is a Shadow ONE Server? Support 3983  Hey Lexi, What is a Shadow ONE Server? Support 3982  Hey Lexi, What is a Shadow ONE Server? Support 3981  Hey Lexi, What is a Shadow ONE Server? Support 3980  Hey Lexi, What is a Shadow ONE Server? Support 3979  Hey Lexi, What is a Shadow ONE Server? Support 3978  Hey Lexi, What is a Shadow ONE Server? Support 3977  Hey Lexi, What is a Shadow ONE Server? Support 3976  Hey Lexi, What is a Shadow ONE Server? Support 3975  Hey Lexi, What is a Shadow ONE Server? Support 3974  Hey Lexi, What is a Shadow ONE Server? Support 3973  Hey Lexi, What is a Shadow ONE Server? Support 3972  Hey Lexi, What is a Shadow ONE Server? Support Add New  Records per page - 1 5 10 25 50  2 of 106    Engage Knowledge Base Web View         How To          Print Title Setup Access to Compliance File Manager on SI Portal       Resolution How to Setup Access to the Compliance File Manager on Service Interaction Portal   Verify the proper directory structure in Customer Profile under the "Portal" tab   2. Verify or Create User Login Account under the "SI User's" Tab   Setup a New Account if none exist with Security Level "Company"   Send the Registration Email to the New User The Registration will have the Username, Password and URL for the Portal. *You may want to check the "Encrypt Registration Email" option.     3. User will be directed to our Service Interaction (SI) Portal. https://mysupport.datatechitp.com/    Login to the Portal   4. Navigate to the "Customer" Module for Advanced Business Features Locate and click the "Compliance File Manager" module link   5. From the "Compliance File Manager" User can "Add New" to start uploading Compliance Files.   6. Only the Description, Instructions and Select File Upload are required.    7. Accessing the Uploaded files from the Customer Profile in Engage Back Office Go to the Customer Profile Click on the Portal Tab Click on the File Browser Button next to the Compliance Upload Directory   8. File Browser will open to this directory and allow access to the uploaded files.   Vendor * Web Link Date Entered 2/19/2021 You Tube Link Type Of Article How To Article ID 1024

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