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MS Access System Resources Exceeded Error Support
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Engage Knowledge Base Web View         Support          Print
Title Android Player Setup for Ping HD Signage Program Engage PHD      
Resolution
Player Setup: Android
Tags:   players  player configuration  setup  android  
 
Description
The following instructions outline the setup process for Android devices (version 4 and up).
 
If you have not yet added players to the Players section of your Network, please follow these instructions on Adding Players as Device ID's will be needed as a part of the setup process.
 
Resolution
1) First go to Settings, Security and click on Unknown Sources.
2) Open up your browser on the device and download https://go.engagephd.com/EngagePHD.apk
   2a) If you are using a Cenique Player (aka InReality), then download https://go.engagephd.com/EngagePHD_Cenique.apk
 
3) Once downloaded, install the application
4) You will be prompted to:
 
Enter the Player ID
Choose the EngagePHD Server (check the box)
Select whether you want it locked on portrait or landscape.
Enter player ID (This will either be provided by Ping HD, or you can create a new Player record by logging into https://go.pinghd.com, select `Players' and then select `Create New' once you have created a new Player the Device ID is the Player ID you need to enter.
 
Schedule content from the Home page > Schedule: Scheduling Content To Your Players
Vendor Ping HD
Web Link
Date Entered 6/27/2018
You Tube Link
Type Of Article Support
Article ID 403


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