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ID Title Type Of Article
120 
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Converting ASYNCC to ASYNCD Cards in an OLT Support
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View emails of deleted employees with GFI Email Archiver Support
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Check Acronis Imaging on Starship 03, Getting Repeat Failure Notices via Email Support
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Adobe Acrobat Slow on Remote Desktop Server Support
113 
Internet Explorer Slow Support
109 
Active Directory Domain Naming Considerations Support
258 
SOPHOS XG Licensing Guide Support
257 
Windows 10 1803 Redstone 4 Upgrade Support
404 
Adding Media Players to Engage PHD Cloud Manager Support
403 
Android Player Setup for Ping HD Signage Program Engage PHD Support
487 
Access Denied on Scorpion Interactive Web Portal Support
474 
Windows Startup Folder Location Support
1065 
Email DMARC stands for Domain-based Message Authentication, Reporting and Conformance Support
223 
Marketing Monthly Reporting Information Support
1037 
Engage Startup Settings will Crash if not setup correctly Support
1374 
Engage Corrupt Application Run Directory SCVersion10 Error Missing Variable Input Support
1457 
Firewall Lost Connection between network or internet Support
1144 
MS Teams How To Videos Training Resources
1108 
Microsoft Office Cheat Sheets Training Resources
1107 
Excel Training Tips and Tricks Training Resources
1106 
Outlook Training Tips and Tricks Training Resources
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Title Android Player Setup for Ping HD Signage Program Engage PHD      
Resolution
Player Setup: Android
Tags:   players  player configuration  setup  android  
 
Description
The following instructions outline the setup process for Android devices (version 4 and up).
 
If you have not yet added players to the Players section of your Network, please follow these instructions on Adding Players as Device ID's will be needed as a part of the setup process.
 
Resolution
1) First go to Settings, Security and click on Unknown Sources.
2) Open up your browser on the device and download https://go.engagephd.com/EngagePHD.apk
   2a) If you are using a Cenique Player (aka InReality), then download https://go.engagephd.com/EngagePHD_Cenique.apk
 
3) Once downloaded, install the application
4) You will be prompted to:
 
Enter the Player ID
Choose the EngagePHD Server (check the box)
Select whether you want it locked on portrait or landscape.
Enter player ID (This will either be provided by Ping HD, or you can create a new Player record by logging into https://go.pinghd.com, select `Players' and then select `Create New' once you have created a new Player the Device ID is the Player ID you need to enter.
 
Schedule content from the Home page > Schedule: Scheduling Content To Your Players
Vendor Ping HD
Web Link
Date Entered 6/27/2018
You Tube Link
Type Of Article Support
Article ID 403


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