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Title Excel Opens File Very Slowly in Remote Desktop Session RDS      
Resolution
Opening the document in safe mode will not work, 32 bit or 64 bit Office don't matter (I tested it). But opening the file on a local machine will work.
 
Solution 1:
Open the Excel file on a local desktop (not in RDS) and select all worksheets by right clicking on the title of any worksheet tab and choosing "Select All Sheets". It may take a few seconds to load.
 
  1. On the lower right hand of the screen select "Normal" view
  2. Once all sheets are changed to the Normal view, right click any sheet title and select "Ungroup Sheets"
  3. Save the document and attempt to reopen it in RDS and it should pop open in 1-2 seconds.
 
Solution 2:
Use this solution if the file must be opened in RDS for the first time and the local machine is not available.
 
  1. Set the default printer to "Microsoft XPS Document Writer"
  2. Open the Excel file and it should open quite quickly, in our environment it takes about 20 seconds. You may have to train users on setting their default printer if you have not locked this setting in RDS. This solution will obviously also speed things up if used on the local desktop.
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Date Entered 9/18/2018
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Type Of Article Support
Article ID 490


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