Home

  
 
 

Search Knowledge Base


Knowledge Base Web View
Total Records: 103
ID Title Type Of Article
259 
Bay Dermatology Data-Center and Citrix Migration to 2X RAS on Data-Tech Cloud Services Case Study
577 
Access Health Care Physicians, LLC Internet Security and Performance Optimization Case Study
578 
Columbia Restaurant Group Migration Premise to the Cloud Case Study
579 
Data-Tech and Level 3 Communications Create Unique Partnership Case Study
580 
Managed Security Services recovers stolen medical equipment for client Case Study
581 
Property Management IT Services Increases Productivity for Realtor Case Study
582 
Hooters Hotel & Casino Las Vegas – Technology Upgrade and Rollup Case Study
583 
Aaneel Infotech VDI Programmers Project – How to use local USA resources and leverage oversees talent Case Study
584 
Data-Tech Provides Versa Managed Services for Tampa Gastro Group Case Study
585 
Seminole Hard Rock Casino – PCI Compliance for 5 years of data backup on tape Case Study
586 
QuickBooks Multi-Client Management Solution for Renaissance Consulting Case Study
587 
Voice over IP Phone System as a Business Management Tool Case Study
588 
Web Enable Applied Systems Technology Software and Consolidate Management Case Study
589 
Why is Data-Tech unique in an industry full of technology service providers? Case Study
590 
Tew and Associates Migration to Managed Services and Cloud Solution Case Study
591 
Data-Tech Chooses Kaseya Over Major Competitor After Three Month Evaluation Case Study
592 
Kaseya VSA Over Other Tools What it Means for Our Clients Case Study
593 
Emergency Services Turn to 3CX Voice Over IP Phone System after Hurricane Strikes Case Study
594 
The solution was extremely reliable and the process couldn’t be simpler. Case Study
595 
What value does Data-Tech bring to a Cloud Provider Partnership? Case Study
596 
Cyber Security and My Cloud Applications: Am I safe? Case Study
597 
Hyper-Converged Threat Initiative IT Security Strategy Case Study
598 
Dynamic Resource Allocation Strategy Workforce Management Case Study
599 
Consumption Marketing a function Consumption Economics: The New Rules of Marketing Case Study
309 
Florida Uniform Trade Secrets Act 2018 Company Policy
Add New  Records per page  1 of 5   
Engage Knowledge Base Web View         How To          Print
Title Managed Services Program Descriptions - Elite, Live, Guard      
Resolution
Here's a good concise description and detail of the 3 main Managed Services Programs.
 
Versa Elite - Remote or OnSite Professional Services for Support and Maintenance are included with Versa Elite Services Agreement
    • No Additional Cost for Versa Elite Remote or Onsite Professional Services
    • Extended Travel Fees may be applied outside of standard service perimeter
    • Discounted Rates for Hardware will be applied when available
    • Any Cost from 3rd Party Support will be passed through to the client
 
** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements
 
 
Versa Live - Remote Professional Services, Support and Maintenance are included with Versa Live Services Agreement  
    • No Additional Cost for Versa Live Remote Professional Services
    • Cost for Onsite Services under Versa Live Agreements are billed at Discounted Hourly Rates
    • Extended Travel Fees may be applied outside of standard service perimeter
    • Discounted Rates for Hardware will be applied when available
    • Any Cost from 3rd Party Support will be passed through to the client
 
** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements
 
 
Versa Guard - Onsite and Remote Professional Services, Support and Maintenance are billed at Discounted Hourly Rates
    • Versa Guard Service Agreement does not include the cost of Remote or Onsite Services
    • Cost for Remote or Onsite Services under Versa Guard Agreements are billed at Discounted Hourly Rates
    • Extended Travel Fees may be applied outside of standard service perimeter
    • Discounted Rates for Hardware will be applied when available
    • Any Cost from 3rd Party Support will be passed through to the client
 
** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements
 
 Last Updated by: Chris Lietz on 3/4/2020
Vendor *
Web Link
Date Entered 3/5/2020
You Tube Link
Type Of Article How To
Article ID 722


  Copyright    Lietz Development, Inc. 1996. All Rights Reserved.