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Search Knowledge Base Keyword Search Search For Any Of Words All Words Exact Phrase Clear Knowledge Base Web View Total Records: 103 ID Title Type Of Article 1404  Setup Engage BMS Launch Batch File for Engage Startup How To 1439  Engage SQL Errors and find a stuck user session means RDP Server needs to be rebooted How To 1457  Firewall Lost Connection between network or internet Support Add New  Records per page - 1 5 10 25 50  5 of 5    Engage Knowledge Base Web View         How To          Print Title Parallels Connection Mode Change       Resolution Guide explains changing connection method from Direct SSL(Optimized for In Office Connectivity) to Gateway SSL (Required for Connectivity at Home or Out of Office)   Step 1. Open Parallels / 2x Client shortcut from Desktop or Start Menu Step 2. Find your connection listed in the client, right click connection and select connection properties. Step 3. Look for Connection Mode drop down menu, click and select Gateway SSL. Step 4. Click Ok. Vendor * Web Link Date Entered 3/18/2020 You Tube Link Type Of Article How To Article ID 730

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