Home

  
 
 

Search Knowledge Base


Knowledge Base Web View
Total Records: 103
ID Title Type Of Article
304 
Creating a Sales Order in Scorpion How To
1228 
Customer Care Vendor Management & Billing Protocol SOP
596 
Cyber Security and My Cloud Applications: Am I safe? Case Study
579 
Data-Tech and Level 3 Communications Create Unique Partnership Case Study
591 
Data-Tech Chooses Kaseya Over Major Competitor After Three Month Evaluation Case Study
584 
Data-Tech Provides Versa Managed Services for Tampa Gastro Group Case Study
121 
Dell OptiPlex 9020 All IN One Knowledge Base Resource Support
217 
Deploy Kaseya Script to Install Symantec Antivirus in Server Support
161 
Distribution Group Mail Flow Support
557 
DT Easy Button working with Remote Desktop or Parallels Support
598 
Dynamic Resource Allocation Strategy Workforce Management Case Study
1065 
Email DMARC stands for Domain-based Message Authentication, Reporting and Conformance Support
16 
Emails in Outlook are printing in a very small font Support
593 
Emergency Services Turn to 3CX Voice Over IP Phone System after Hurricane Strikes Case Study
1158 
Enable IE Compatibility Mode in Windows Edge Browser How To
1374 
Engage Corrupt Application Run Directory SCVersion10 Error Missing Variable Input Support
649 
Engage Online Portal Export Reports to Excel How To
1439 
Engage SQL Errors and find a stuck user session means RDP Server needs to be rebooted How To
1037 
Engage Startup Settings will Crash if not setup correctly Support
490 
Excel Opens File Very Slowly in Remote Desktop Session RDS Support
1107 
Excel Training Tips and Tricks Training Resources
1145 
Export Gmail and Import into Outlook How To
1457 
Firewall Lost Connection between network or internet Support
687 
Fix for Error Call to GetCustomUI() for RibbonID "Microsoft.Excel.Workbook in Engage OLE" Support
309 
Florida Uniform Trade Secrets Act 2018 Company Policy
Add New  Records per page  2 of 5   
Engage Knowledge Base Web View         How To          Print
Title Work Order Task Details Updates to Main Work Order      
Resolution
Work Order Task Details - Auto Updates to Main Work Order
    1. When you Update the Task Status in the Task Details Window
    2. If the "Update Work Order Status with Task Status Box is Checked
        1. The Work Order Status will be updated to the Task Status (Unless it's closed, to Close a Work Order it has to be done from the main Work Order)
    3. This will also post an update to the Work Done Field as "Entry Date: 11/6/2023 Current Task Status: Work Completed"
 
In addition, to speed up the Data Entry Process there is a button to click which will copy the "Scope of Work" to the "Work Done" field.  
Then the technician just needs to update "Work Done" with the specific info. It just provides a head start to Data Entry.
 
And Also . next to the Work Done Field there is a Button to "Post Task Details and Work Done to Update the Work Order"
This Button copies several data fields to the main Work Order.  
    1. It copies the Work Done to the Work Description Summary on the main work order.
        1. This field is used when a Work Order is turned into an Invoice to copy a summary of the work order to the Invoice
    2. Date of Task Service is copied to Date Expected
    3. Time In is copied to Expected Date
    4. Assigned To is copied to Work Done By
    5. Date of Service is copied to Service Date
    6. Task Status is copied to WO Status
 
Vendor Engagement Software, LLC
Web Link
Date Entered 11/18/2023
You Tube Link
Type Of Article How To
Article ID 1381


  Copyright    Lietz Development, Inc. 1996. All Rights Reserved.