Home

 
 
 

Search Knowledge Base


Knowledge Base Web View
Total Records: 103
ID Title Type Of Article
1024 
Setup Access to Compliance File Manager on SI Portal How To
993 
5 things customers want from their salesperson Sales and Marketing
778 
TPM Installed on Cheetah requires correct BIOS Version How To
730 
Parallels Connection Mode Change How To
728 
Cell Phone Policy for Conference Rooms and Meetings Company Policy
723 
Office 365 Appointment Feature Meeting Poll How To
722 
Managed Services Program Descriptions - Elite, Live, Guard How To
712 
Windows 10 multiple display - windows are moved and resized on display power cycle or sleep Support
694 
QuickBooks Stop from retaining Last Logged-In User on Startup of QuickBooks How To
687 
Fix for Error Call to GetCustomUI() for RibbonID "Microsoft.Excel.Workbook in Engage OLE" Support
675 
Browser Emulation Settings in the Registry allows IE version for specific applications How To
671 
Use Eversign with Engage for Digital Signatures on Quotes, Work Orders, Invoices and More How To
660 
3CX Client How to setup Auto Status Change on Workstation Idle How To
649 
Engage Online Portal Export Reports to Excel How To
643 
How To Find PC Name How To
599 
Consumption Marketing a function Consumption Economics: The New Rules of Marketing Case Study
598 
Dynamic Resource Allocation Strategy Workforce Management Case Study
597 
Hyper-Converged Threat Initiative IT Security Strategy Case Study
596 
Cyber Security and My Cloud Applications: Am I safe? Case Study
595 
What value does Data-Tech bring to a Cloud Provider Partnership? Case Study
594 
The solution was extremely reliable and the process couldn’t be simpler. Case Study
593 
Emergency Services Turn to 3CX Voice Over IP Phone System after Hurricane Strikes Case Study
592 
Kaseya VSA Over Other Tools What it Means for Our Clients Case Study
591 
Data-Tech Chooses Kaseya Over Major Competitor After Three Month Evaluation Case Study
590 
Tew and Associates Migration to Managed Services and Cloud Solution Case Study
Add New  Records per page  2 of 5   
Engage Knowledge Base Web View         How To          Print
Title Engage SQL Errors and find a stuck user session means RDP Server needs to be rebooted      
Resolution Engage Application Server is showing SQL Errors and the Engage Application is not working properly.

Check for Stuck Users in the Task Manager under Users Tab. 
Sign Out any Disconnected Sessions. 
If a Session can't be Sign Out and is stuck, the server needs to be rebooted. 

When you see this issue on a Terminal Server it means the server needs to be rebooted to clear it.

A stuck session like this can create File Locks on Engage, as well as other applications, so that user session needs to be cleared. 

Note: Sometimes the file lock created creates an issue on the SQL Server so it may need to be rebooted as well but not always. 
Vendor Engagement Software, LLC
Web Link
Date Entered 3/13/2024
You Tube Link
Type Of Article How To
Article ID 1439


  Copyright   Lietz Development, Inc. 1996. All Rights Reserved.