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Search Knowledge Base Keyword Search Search For Any Of Words All Words Exact Phrase Clear Knowledge Base Web View Total Records: 2626 ID Title Type Of Article 3921  Hey Lexi, What is a Shadow ONE Server? Support 3920  Hey Lexi, What is a Shadow ONE Server? Support 3919  Hey Lexi, What is a Shadow ONE Server? Support 3918  Hey Lexi, What is a Shadow ONE Server? Support 3917  Hey Lexi, What is a Shadow ONE Server? Support 3916  Hey Lexi, What is a Shadow ONE Server? Support 3915  Hey Lexi, What is a Shadow ONE Server? Support 3914  Hey Lexi, What is a Shadow ONE Server? Support 3913  Hey Lexi, What is a Shadow ONE Server? Support 3912  Hey Lexi, What is a Shadow ONE Server? Support 3911  Hey Lexi, What is a Shadow ONE Server? Support 3910  Hey Lexi, What is a Shadow ONE Server? Support 3909  Hey Lexi, What is a Shadow ONE Server? Support 3908  Hey Lexi, What is a Shadow ONE Server? Support 3907  Hey Lexi, What is a Shadow ONE Server? Support 3906  Hey Lexi, What is a Shadow ONE Server? Support 3905  Hey Lexi, What is a Shadow ONE Server? Support 3904  Hey Lexi, What is a Shadow ONE Server? Support 3903  Hey Lexi, What is a Shadow ONE Server? Support 3902  Hey Lexi, What is a Shadow ONE Server? Support 3901  Hey Lexi, What is a Shadow ONE Server? Support 3900  Hey Lexi, What is a Shadow ONE Server? Support 3899  Hey Lexi, What is a Shadow ONE Server? Support 3898  Hey Lexi, What is a Shadow ONE Server? Support 3897  Hey Lexi, What is a Shadow ONE Server? Support Add New  Records per page - 1 5 10 25 50  5 of 106    Engage Knowledge Base Web View         How To          Print Title Work Order Task Details Updates to Main Work Order       Resolution Work Order Task Details - Auto Updates to Main Work Order When you Update the Task Status in the Task Details Window If the "Update Work Order Status with Task Status Box is Checked The Work Order Status will be updated to the Task Status (Unless it's closed, to Close a Work Order it has to be done from the main Work Order) This will also post an update to the Work Done Field as "Entry Date: 11/6/2023 Current Task Status: Work Completed"   In addition, to speed up the Data Entry Process there is a button to click which will copy the "Scope of Work" to the "Work Done" field.   Then the technician just needs to update "Work Done" with the specific info. It just provides a head start to Data Entry.   And Also . next to the Work Done Field there is a Button to "Post Task Details and Work Done to Update the Work Order" This Button copies several data fields to the main Work Order.   It copies the Work Done to the Work Description Summary on the main work order. This field is used when a Work Order is turned into an Invoice to copy a summary of the work order to the Invoice Date of Task Service is copied to Date Expected Time In is copied to Expected Date Assigned To is copied to Work Done By Date of Service is copied to Service Date Task Status is copied to WO Status   Vendor Engagement Software, LLC Web Link Date Entered 11/18/2023 You Tube Link Type Of Article How To Article ID 1381

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