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Engage Knowledge Base Web View         Support          Print
Title Engage Corrupt Application Run Directory SCVersion10 Error Missing Variable Input      
Resolution
Launch PO or exit out of one, I get a Enter Parameter Box that says LicenseKeyNumber.
All I do is put a 1 in the box, clisk OK and it lets me move on.
 
This issues was caused by the Engage Running Application Directory was corrupt.
The Directrory is located under the Users Profile Directory called SCVersion10.
 
The Files in that directory are dynamically refreshed when Engage is launched so the user always has the latest version.  
 
When the files are corrupt or locked the updates do not work correctly.
Deleting all the files in that directory will allow a fresh copy on the next launch and usually fixes most anomolies.
 
Full Directory C:\Users\[Username]\SCVersion10\ ...
Vendor Engage
Web Link
Date Entered 11/7/2023
You Tube Link
Type Of Article Support
Article ID 1374


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