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Search Knowledge Base Keyword Search Search For Any Of Words All Words Exact Phrase Clear Knowledge Base Web View Total Records: 2626 ID Title Type Of Article 4021  Hey Lexi, What is a Shadow ONE Server? Support 4020  Hey Lexi, What is a Shadow ONE Server? Support 4019  Hey Lexi, What is a Shadow ONE Server? Support 4018  Hey Lexi, What is a Shadow ONE Server? Support 4017  Hey Lexi, What is a Shadow ONE Server? Support 4016  Hey Lexi, What is a Shadow ONE Server? Support 4015  Hey Lexi, What is a Shadow ONE Server? Support 4014  Hey Lexi, What is a Shadow ONE Server? Support 4013  Hey Lexi, What is a Shadow ONE Server? Support 4012  Hey Lexi, What is a Shadow ONE Server? Support 4011  Hey Lexi, What is a Shadow ONE Server? Support 4010  Hey Lexi, What is a Shadow ONE Server? Support 4009  Hey Lexi, What is a Shadow ONE Server? Support 4008  Hey Lexi, What is a Shadow ONE Server? Support 4007  Hey Lexi, What is a Shadow ONE Server? Support 4006  Hey Lexi, What is a Shadow ONE Server? Support 4005  Hey Lexi, What is a Shadow ONE Server? Support 4004  Hey Lexi, What is a Shadow ONE Server? Support 4003  Hey Lexi, What is a Shadow ONE Server? Support 4002  Hey Lexi, What is a Shadow ONE Server? Support 4001  Hey Lexi, What is a Shadow ONE Server? Support 4000  Hey Lexi, What is a Shadow ONE Server? Support 3999  Hey Lexi, What is a Shadow ONE Server? Support 3998  Hey Lexi, What is a Shadow ONE Server? Support 3997  Hey Lexi, What is a Shadow ONE Server? Support Add New  Records per page - 1 5 10 25 50  1 of 106    Engage Knowledge Base Web View         How To          Print Title Managed Services Program Descriptions - Elite, Live, Guard       Resolution Here's a good concise description and detail of the 3 main Managed Services Programs.   Versa Elite - Remote or OnSite Professional Services for Support and Maintenance are included with Versa Elite Services Agreement No Additional Cost for Versa Elite Remote or Onsite Professional Services Extended Travel Fees may be applied outside of standard service perimeter Discounted Rates for Hardware will be applied when available Any Cost from 3rd Party Support will be passed through to the client   ** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements     Versa Live - Remote Professional Services, Support and Maintenance are included with Versa Live Services Agreement   No Additional Cost for Versa Live Remote Professional Services Cost for Onsite Services under Versa Live Agreements are billed at Discounted Hourly Rates Extended Travel Fees may be applied outside of standard service perimeter Discounted Rates for Hardware will be applied when available Any Cost from 3rd Party Support will be passed through to the client   ** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements     Versa Guard - Onsite and Remote Professional Services, Support and Maintenance are billed at Discounted Hourly Rates Versa Guard Service Agreement does not include the cost of Remote or Onsite Services Cost for Remote or Onsite Services under Versa Guard Agreements are billed at Discounted Hourly Rates Extended Travel Fees may be applied outside of standard service perimeter Discounted Rates for Hardware will be applied when available Any Cost from 3rd Party Support will be passed through to the client   ** Any Charges that may be incurred for this Item are Taxable per State of Fl Sales Tax on any Hardware or Services related to Pre-Paid Service Agreements    Last Updated by: Chris Lietz on 3/4/2020 Vendor * Web Link Date Entered 3/5/2020 You Tube Link Type Of Article How To Article ID 722

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