Home

  
 
 

Search Knowledge Base


Knowledge Base Web View
Total Records: 103
ID Title Type Of Article
1381 
Work Order Task Details Updates to Main Work Order How To
1105 
Word for Windows Training Tips and Tricks Training Resources
474 
Windows Startup Folder Location Support
712 
Windows 10 multiple display - windows are moved and resized on display power cycle or sleep Support
257 
Windows 10 1803 Redstone 4 Upgrade Support
589 
Why is Data-Tech unique in an industry full of technology service providers? Case Study
595 
What value does Data-Tech bring to a Cloud Provider Partnership? Case Study
588 
Web Enable Applied Systems Technology Software and Consolidate Management Case Study
587 
Voice over IP Phone System as a Business Management Tool Case Study
96 
View emails of deleted employees with GFI Email Archiver Support
236 
Using DocuSign for Quotes in Scorpion Workflow
671 
Use Eversign with Engage for Digital Signatures on Quotes, Work Orders, Invoices and More How To
23 
Upgrading Xp Pro to Windows 7 application and all Support
778 
TPM Installed on Cheetah requires correct BIOS Version How To
594 
The solution was extremely reliable and the process couldn’t be simpler. Case Study
590 
Tew and Associates Migration to Managed Services and Cloud Solution Case Study
120 
Telnet to device not working externally but does internally Support
319 
Submit a Ticket on Scorpion Interactive - Client Facing How To
258 
SOPHOS XG Licensing Guide Support
1323 
Sophos MDR Managed Detection and Response Sales Collateral
1404 
Setup Engage BMS Launch Batch File for Engage Startup How To
1024 
Setup Access to Compliance File Manager on SI Portal How To
585 
Seminole Hard Rock Casino – PCI Compliance for 5 years of data backup on tape Case Study
101 
RETRIEVE AN ONT OR MODULE INVENTORY REPORT IN AXSVISION How To
1317 
Reenabling Home Page or Web Page Views for Outlook Folders How To
Add New  Records per page  1 of 5   
Engage Knowledge Base Web View         New Client          Print
Title Offboarding Checklist      
Resolution
Critical Information you should verify you have before an IT Transition, Recommendations, and Steps to take after transition.
 
Usernames and Passwords
Domain Administrator Accounts and Passwords
Local Administrator Accounts and Passwords
Peripheral (Firewall, Wireless Access Point, etc.) administrator accounts and passwords
List of any Premise based Appliances and/or Backup Devices and usernames and/or passwords
Website domain credentials
ISP agreement information
 
Network documentation
Hardware warranty paperwork
Hardware inventory list
Software license keys
Software packages deployed
Infrastructure diagrams
Third-Party Vendor Information
Credentials for any third party service
      • Camera Systems
      • Domain Registrar (Domain Registration)
      • Telephone Vendor
      • Any additional digital system credentials (you mentioned a lighting control system)
      • Contact information & account numbers
 
Recommendations:
1.  Document and Change any Online Portal Username and Passwords IT may have had access to
2.  Change your Security System Access Code
3.  Notify your Vendors of a pending IT Change
 
Immediately after:
1. Notify all employees of the transition so Previous can't call for access
2. Change your WiFi Security Code
 
Expectations during and after an Emergency IT Transition:
      • Potential Temporary Limited of loss of Remote Access
No Data or Email will be lost however access to email may be interrupted while lockdown occurs.
Vendor *
Web Link
Date Entered
You Tube Link
Type Of Article New Client
Article ID 273


  Copyright    Lietz Development, Inc. 1996. All Rights Reserved.