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Total Records: 103
ID Title Type Of Article
236 
Using DocuSign for Quotes in Scorpion Workflow
411 
Introduction to Meraki Cloud Managed Switches Workflow
1105 
Word for Windows Training Tips and Tricks Training Resources
1106 
Outlook Training Tips and Tricks Training Resources
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Excel Training Tips and Tricks Training Resources
1108 
Microsoft Office Cheat Sheets Training Resources
1144 
MS Teams How To Videos Training Resources
221 
New Customer: Billing, Collecting, Memorized Transaction Support
217 
Deploy Kaseya Script to Install Symantec Antivirus in Server Support
204 
Outlook Connection Status Window Support
195 
3CX Adding BLF Settings across multiple extensions in the Management Console Support
161 
Distribution Group Mail Flow Support
132 
MS Access System Resources Exceeded Error Support
121 
Dell OptiPlex 9020 All IN One Knowledge Base Resource Support
120 
Telnet to device not working externally but does internally Support
99 
Converting ASYNCC to ASYNCD Cards in an OLT Support
96 
View emails of deleted employees with GFI Email Archiver Support
95 
Connect a USB Camera to Thin Client Support
23 
Upgrading Xp Pro to Windows 7 application and all Support
20 
Check Acronis Imaging on Starship 03, Getting Repeat Failure Notices via Email Support
16 
Emails in Outlook are printing in a very small font Support
4 
Adobe Acrobat Slow on Remote Desktop Server Support
113 
Internet Explorer Slow Support
109 
Active Directory Domain Naming Considerations Support
223 
Marketing Monthly Reporting Information Support
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Title DT Easy Button working with Remote Desktop or Parallels      
Resolution
The DT Easy Button Command needs to be executed on the Local Desktop instead of the Remote Desktop. Here are the settings for Parallels Client and the standard RDP Client are below.
 
In the Parallels Client:
Right Click on your Connection Name
Select Connection Properties
Go to the Local Resources Tab
Make Sure the Keyboard Setting is "On the local computer".
 This will make sure the command from the DT Easy Button executes on the Local Desktop.
 Click OK
 ** You will need to Logout of any Open Sessions to apply the changes.
  
Microsoft RDP Client
Open the RDP Client
Select the Local Resources Tab
Change the Keyboard Setting to "On this computer".
 
 
 
Vendor *
Web Link
Date Entered 2/22/2019
You Tube Link
Type Of Article Support
Article ID 557


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