Home

  
 
 

Search Knowledge Base


Knowledge Base Web View
Total Records: 103
ID Title Type Of Article
195 
3CX Adding BLF Settings across multiple extensions in the Management Console Support
660 
3CX Client How to setup Auto Status Change on Workstation Idle How To
993 
5 things customers want from their salesperson Sales and Marketing
517 
500 colours by colour name, Hex value, RGB value and Microsoft Access code number Support
583 
Aaneel Infotech VDI Programmers Project – How to use local USA resources and leverage oversees talent Case Study
487 
Access Denied on Scorpion Interactive Web Portal Support
577 
Access Health Care Physicians, LLC Internet Security and Performance Optimization Case Study
109 
Active Directory Domain Naming Considerations Support
404 
Adding Media Players to Engage PHD Cloud Manager Support
488 
Adding Messages with URL to Support Portal Message Center How To
4 
Adobe Acrobat Slow on Remote Desktop Server Support
403 
Android Player Setup for Ping HD Signage Program Engage PHD Support
259 
Bay Dermatology Data-Center and Citrix Migration to 2X RAS on Data-Tech Cloud Services Case Study
675 
Browser Emulation Settings in the Registry allows IE version for specific applications How To
1312 
Case Studies and Success Stories Sales Collateral
728 
Cell Phone Policy for Conference Rooms and Meetings Company Policy
1155 
Change your Microsoft 365 for business password to keep your account secure How To
20 
Check Acronis Imaging on Starship 03, Getting Repeat Failure Notices via Email Support
1171 
Check Junk Folder and Quarantine Email on Office 365 to find missing emails How To
578 
Columbia Restaurant Group Migration Premise to the Cloud Case Study
312 
Conference Call Setup with 3CX Windows Client How To
95 
Connect a USB Camera to Thin Client Support
599 
Consumption Marketing a function Consumption Economics: The New Rules of Marketing Case Study
99 
Converting ASYNCC to ASYNCD Cards in an OLT Support
1031 
Create and Edit Disclaimer Footers for Engage Reports and Forms How To
Add New  Records per page  1 of 5   
Engage Knowledge Base Web View         Case Study          Print
Title Hooters Hotel & Casino Las Vegas – Technology Upgrade and Rollup      
Resolution
 
Case Study: Hooters Hotel & Casino Las Vegas - Technology Upgrade and Rollup
               
Jeff Hall "After interviewing several IT Service Providers we chose Data-Tech for their technical team and understanding of the project."
 
In 2004 Hooters purchased a 2/3 interest in the then Hotel San Remo in Las Vegas.  Once the purchase was final, the Hooters group only had a short time to get the Hotel into shape and start making money.  The San Remo was an older hotel and the technology infrastructure was old as well.
 
The Hooters Hotel and Casino Entity was comprised of 9 separate Hooters groups.  The Information Technology Rollup was managed by the Original Hooters Group out of Clearwater Florida. Jeff Hall, IT Manager of Original Hooters was tasked with identifying an Information Technology company that could assist Hooters IT in a Technology Rollup to get the Casino infrastructure upgraded. The challenge was getting the rollup completed in 60 days due the new Point of Sale software coming that would be running the Casino.  
 
Hooters presented the project to several IT Service companies and asked for a solution, timeline and project scope within 2 weeks. Jeff Hall commented that Data-Tech was one of a few Technology companies that responded with a comprehensive understanding of what needed to be accomplished. The fact that Data-Tech had a Point of Sale division at the time also helped in the project scope design and understanding.  2 years prior to this project Chris Lietz was asked by Hooters Corporate to go with their senior executive team to Canada and assist with the evaluation of new Point of Sale software for the Hooters stores.
 
Jeff Hall also remarked that part of the decision was based on the willingness of Chris Lietz to assist and head up the engineering team in person at the Hooters Hotel and Casino in Las Vegas.  Chris personally flew out to Las Vegas prior to getting the bid just to get a personal view of the task at hand.  
 
Ultimately Data-Tech was awarded the project because of the combined expertise of the engineering team headed up by Chris.  In some cases the team literally worked day and night to get specific tasks accomplished.
 
Data-Tech was able to complete the project in 45 days, ahead of schedule and plenty of time to implement the new Point of Sale system for the Casino.
 
 
 
 
Vendor *
Web Link
Date Entered 4/3/2019
You Tube Link
Type Of Article Case Study
Article ID 582


  Copyright    Lietz Development, Inc. 1996. All Rights Reserved.