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Search Knowledge Base Keyword Search Search For Any Of Words All Words Exact Phrase Clear Knowledge Base Web View Total Records: 103 ID Title Type Of Article 1457  Firewall Lost Connection between network or internet Support 1439  Engage SQL Errors and find a stuck user session means RDP Server needs to be rebooted How To 1404  Setup Engage BMS Launch Batch File for Engage Startup How To 1381  Work Order Task Details Updates to Main Work Order How To 1374  Engage Corrupt Application Run Directory SCVersion10 Error Missing Variable Input Support 1323  Sophos MDR Managed Detection and Response Sales Collateral 1317  Reenabling Home Page or Web Page Views for Outlook Folders How To 1312  Case Studies and Success Stories Sales Collateral 1228  Customer Care Vendor Management & Billing Protocol SOP 1177  MS365 Updates March 2022 Document 1171  Check Junk Folder and Quarantine Email on Office 365 to find missing emails How To 1158  Enable IE Compatibility Mode in Windows Edge Browser How To 1155  Change your Microsoft 365 for business password to keep your account secure How To 1145  Export Gmail and Import into Outlook How To 1144  MS Teams How To Videos Training Resources 1130  How to create a Fillable PDF from Engage Check List How To 1108  Microsoft Office Cheat Sheets Training Resources 1107  Excel Training Tips and Tricks Training Resources 1106  Outlook Training Tips and Tricks Training Resources 1105  Word for Windows Training Tips and Tricks Training Resources 1065  Email DMARC stands for Domain-based Message Authentication, Reporting and Conformance Support 1056  How to backup and restore Taskbar Pinned Apps How To 1037  Engage Startup Settings will Crash if not setup correctly Support 1031  Create and Edit Disclaimer Footers for Engage Reports and Forms How To 1028  New Feature for Quote Module ---- Quotation Expiration Notice: How To Add New  Records per page - 1 5 10 25 50  1 of 5    Engage Knowledge Base Web View         Case Study          Print Title Hooters Hotel & Casino Las Vegas – Technology Upgrade and Rollup       Resolution   Case Study: Hooters Hotel & Casino Las Vegas - Technology Upgrade and Rollup                 Jeff Hall "After interviewing several IT Service Providers we chose Data-Tech for their technical team and understanding of the project."   In 2004 Hooters purchased a 2/3 interest in the then Hotel San Remo in Las Vegas.  Once the purchase was final, the Hooters group only had a short time to get the Hotel into shape and start making money.  The San Remo was an older hotel and the technology infrastructure was old as well.   The Hooters Hotel and Casino Entity was comprised of 9 separate Hooters groups.  The Information Technology Rollup was managed by the Original Hooters Group out of Clearwater Florida. Jeff Hall, IT Manager of Original Hooters was tasked with identifying an Information Technology company that could assist Hooters IT in a Technology Rollup to get the Casino infrastructure upgraded. The challenge was getting the rollup completed in 60 days due the new Point of Sale software coming that would be running the Casino.     Hooters presented the project to several IT Service companies and asked for a solution, timeline and project scope within 2 weeks. Jeff Hall commented that Data-Tech was one of a few Technology companies that responded with a comprehensive understanding of what needed to be accomplished. The fact that Data-Tech had a Point of Sale division at the time also helped in the project scope design and understanding.  2 years prior to this project Chris Lietz was asked by Hooters Corporate to go with their senior executive team to Canada and assist with the evaluation of new Point of Sale software for the Hooters stores.   Jeff Hall also remarked that part of the decision was based on the willingness of Chris Lietz to assist and head up the engineering team in person at the Hooters Hotel and Casino in Las Vegas.  Chris personally flew out to Las Vegas prior to getting the bid just to get a personal view of the task at hand.     Ultimately Data-Tech was awarded the project because of the combined expertise of the engineering team headed up by Chris.  In some cases the team literally worked day and night to get specific tasks accomplished.   Data-Tech was able to complete the project in 45 days, ahead of schedule and plenty of time to implement the new Point of Sale system for the Casino.     Read the whole story: http://en.wikipedia.org/wiki/Hooters_Casino_Hotel     Vendor * Web Link Date Entered 4/3/2019 You Tube Link Type Of Article Case Study Article ID 582

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