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Search Knowledge Base Keyword Search Search For Any Of Words All Words Exact Phrase Clear Knowledge Base Web View Total Records: 103 ID Title Type Of Article 20  Check Acronis Imaging on Starship 03, Getting Repeat Failure Notices via Email Support 16  Emails in Outlook are printing in a very small font Support 4  Adobe Acrobat Slow on Remote Desktop Server Support Add New  Records per page - 1 5 10 25 50  5 of 5    Engage Knowledge Base Web View         Support          Print Title Engage Corrupt Application Run Directory SCVersion10 Error Missing Variable Input       Resolution Launch PO or exit out of one, I get a Enter Parameter Box that says LicenseKeyNumber. All I do is put a 1 in the box, clisk OK and it lets me move on.   This issues was caused by the Engage Running Application Directory was corrupt. The Directrory is located under the Users Profile Directory called SCVersion10.   The Files in that directory are dynamically refreshed when Engage is launched so the user always has the latest version.     When the files are corrupt or locked the updates do not work correctly. Deleting all the files in that directory will allow a fresh copy on the next launch and usually fixes most anomolies.   Full Directory C:\Users\[Username]\SCVersion10\ ... Vendor Engage Web Link Date Entered 11/7/2023 You Tube Link Type Of Article Support Article ID 1374

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