Home

  
 
 

Search Knowledge Base


Knowledge Base Web View
Total Records: 103
ID Title Type Of Article
694 
QuickBooks Stop from retaining Last Logged-In User on Startup of QuickBooks How To
586 
QuickBooks Multi-Client Management Solution for Renaissance Consulting Case Study
581 
Property Management IT Services Increases Productivity for Realtor Case Study
730 
Parallels Connection Mode Change How To
1106 
Outlook Training Tips and Tricks Training Resources
204 
Outlook Connection Status Window Support
222 
Onboarding VMS check List New Client
723 
Office 365 Appointment Feature Meeting Poll How To
273 
Offboarding Checklist New Client
1028 
New Feature for Quote Module ---- Quotation Expiration Notice: How To
221 
New Customer: Billing, Collecting, Memorized Transaction Support
1177 
MS365 Updates March 2022 Document
1144 
MS Teams How To Videos Training Resources
132 
MS Access System Resources Exceeded Error Support
1108 
Microsoft Office Cheat Sheets Training Resources
223 
Marketing Monthly Reporting Information Support
722 
Managed Services Program Descriptions - Elite, Live, Guard How To
580 
Managed Security Services recovers stolen medical equipment for client Case Study
592 
Kaseya VSA Over Other Tools What it Means for Our Clients Case Study
411 
Introduction to Meraki Cloud Managed Switches Workflow
113 
Internet Explorer Slow Support
116 
Install & Configure Sonicwall NSA 220 Lan Analyzer Software How To
569 
Importance of Company Organizational Chart Company Policy
597 
Hyper-Converged Threat Initiative IT Security Strategy Case Study
643 
How To Find PC Name How To
Add New  Records per page  2 of 5   
Engage Knowledge Base Web View         New Client          Print
Title Offboarding Checklist      
Resolution
Critical Information you should verify you have before an IT Transition, Recommendations, and Steps to take after transition.
 
Usernames and Passwords
Domain Administrator Accounts and Passwords
Local Administrator Accounts and Passwords
Peripheral (Firewall, Wireless Access Point, etc.) administrator accounts and passwords
List of any Premise based Appliances and/or Backup Devices and usernames and/or passwords
Website domain credentials
ISP agreement information
 
Network documentation
Hardware warranty paperwork
Hardware inventory list
Software license keys
Software packages deployed
Infrastructure diagrams
Third-Party Vendor Information
Credentials for any third party service
      • Camera Systems
      • Domain Registrar (Domain Registration)
      • Telephone Vendor
      • Any additional digital system credentials (you mentioned a lighting control system)
      • Contact information & account numbers
 
Recommendations:
1.  Document and Change any Online Portal Username and Passwords IT may have had access to
2.  Change your Security System Access Code
3.  Notify your Vendors of a pending IT Change
 
Immediately after:
1. Notify all employees of the transition so Previous can't call for access
2. Change your WiFi Security Code
 
Expectations during and after an Emergency IT Transition:
      • Potential Temporary Limited of loss of Remote Access
No Data or Email will be lost however access to email may be interrupted while lockdown occurs.
Vendor *
Web Link
Date Entered
You Tube Link
Type Of Article New Client
Article ID 273


  Copyright    Lietz Development, Inc. 1996. All Rights Reserved.