Home

  
 
 

Search Knowledge Base


Knowledge Base Web View
Total Records: 103
ID Title Type Of Article
304 
Creating a Sales Order in Scorpion How To
1228 
Customer Care Vendor Management & Billing Protocol SOP
596 
Cyber Security and My Cloud Applications: Am I safe? Case Study
579 
Data-Tech and Level 3 Communications Create Unique Partnership Case Study
591 
Data-Tech Chooses Kaseya Over Major Competitor After Three Month Evaluation Case Study
584 
Data-Tech Provides Versa Managed Services for Tampa Gastro Group Case Study
121 
Dell OptiPlex 9020 All IN One Knowledge Base Resource Support
217 
Deploy Kaseya Script to Install Symantec Antivirus in Server Support
161 
Distribution Group Mail Flow Support
557 
DT Easy Button working with Remote Desktop or Parallels Support
598 
Dynamic Resource Allocation Strategy Workforce Management Case Study
1065 
Email DMARC stands for Domain-based Message Authentication, Reporting and Conformance Support
16 
Emails in Outlook are printing in a very small font Support
593 
Emergency Services Turn to 3CX Voice Over IP Phone System after Hurricane Strikes Case Study
1158 
Enable IE Compatibility Mode in Windows Edge Browser How To
1374 
Engage Corrupt Application Run Directory SCVersion10 Error Missing Variable Input Support
649 
Engage Online Portal Export Reports to Excel How To
1439 
Engage SQL Errors and find a stuck user session means RDP Server needs to be rebooted How To
1037 
Engage Startup Settings will Crash if not setup correctly Support
490 
Excel Opens File Very Slowly in Remote Desktop Session RDS Support
1107 
Excel Training Tips and Tricks Training Resources
1145 
Export Gmail and Import into Outlook How To
1457 
Firewall Lost Connection between network or internet Support
687 
Fix for Error Call to GetCustomUI() for RibbonID "Microsoft.Excel.Workbook in Engage OLE" Support
309 
Florida Uniform Trade Secrets Act 2018 Company Policy
Add New  Records per page  2 of 5   
Engage Knowledge Base Web View         New Client          Print
Title Offboarding Checklist      
Resolution
Critical Information you should verify you have before an IT Transition, Recommendations, and Steps to take after transition.
 
Usernames and Passwords
Domain Administrator Accounts and Passwords
Local Administrator Accounts and Passwords
Peripheral (Firewall, Wireless Access Point, etc.) administrator accounts and passwords
List of any Premise based Appliances and/or Backup Devices and usernames and/or passwords
Website domain credentials
ISP agreement information
 
Network documentation
Hardware warranty paperwork
Hardware inventory list
Software license keys
Software packages deployed
Infrastructure diagrams
Third-Party Vendor Information
Credentials for any third party service
      • Camera Systems
      • Domain Registrar (Domain Registration)
      • Telephone Vendor
      • Any additional digital system credentials (you mentioned a lighting control system)
      • Contact information & account numbers
 
Recommendations:
1.  Document and Change any Online Portal Username and Passwords IT may have had access to
2.  Change your Security System Access Code
3.  Notify your Vendors of a pending IT Change
 
Immediately after:
1. Notify all employees of the transition so Previous can't call for access
2. Change your WiFi Security Code
 
Expectations during and after an Emergency IT Transition:
      • Potential Temporary Limited of loss of Remote Access
No Data or Email will be lost however access to email may be interrupted while lockdown occurs.
Vendor *
Web Link
Date Entered
You Tube Link
Type Of Article New Client
Article ID 273


  Copyright    Lietz Development, Inc. 1996. All Rights Reserved.