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Total Records: 103
ID Title Type Of Article
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How to backup and restore Taskbar Pinned Apps How To
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Internet Explorer Slow Support
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Introduction to Meraki Cloud Managed Switches Workflow
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Managed Security Services recovers stolen medical equipment for client Case Study
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Managed Services Program Descriptions - Elite, Live, Guard How To
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Microsoft Office Cheat Sheets Training Resources
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MS Access System Resources Exceeded Error Support
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MS Teams How To Videos Training Resources
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MS365 Updates March 2022 Document
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New Customer: Billing, Collecting, Memorized Transaction Support
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New Feature for Quote Module ---- Quotation Expiration Notice: How To
273 
Offboarding Checklist New Client
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Office 365 Appointment Feature Meeting Poll How To
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Outlook Connection Status Window Support
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Outlook Training Tips and Tricks Training Resources
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Parallels Connection Mode Change How To
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Title Offboarding Checklist      
Resolution
Critical Information you should verify you have before an IT Transition, Recommendations, and Steps to take after transition.
 
Usernames and Passwords
Domain Administrator Accounts and Passwords
Local Administrator Accounts and Passwords
Peripheral (Firewall, Wireless Access Point, etc.) administrator accounts and passwords
List of any Premise based Appliances and/or Backup Devices and usernames and/or passwords
Website domain credentials
ISP agreement information
 
Network documentation
Hardware warranty paperwork
Hardware inventory list
Software license keys
Software packages deployed
Infrastructure diagrams
Third-Party Vendor Information
Credentials for any third party service
      • Camera Systems
      • Domain Registrar (Domain Registration)
      • Telephone Vendor
      • Any additional digital system credentials (you mentioned a lighting control system)
      • Contact information & account numbers
 
Recommendations:
1.  Document and Change any Online Portal Username and Passwords IT may have had access to
2.  Change your Security System Access Code
3.  Notify your Vendors of a pending IT Change
 
Immediately after:
1. Notify all employees of the transition so Previous can't call for access
2. Change your WiFi Security Code
 
Expectations during and after an Emergency IT Transition:
      • Potential Temporary Limited of loss of Remote Access
No Data or Email will be lost however access to email may be interrupted while lockdown occurs.
Vendor *
Web Link
Date Entered
You Tube Link
Type Of Article New Client
Article ID 273


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